Service-/ Shipping Costs

tcsb: Service and Shipping Costs Table
tcsb - Service and Shipping Costs Table - Status: 19.03.2016
For Germany and EU zone 1: All prices including VAT
Service Costs / costs of payment Price
Repackaging of, for instance, disposable items from TENA, Hartmann, etc. from out of labeled cardboard boxes into neutral cardboard boxes, that is, neutral cardboard boxes will be charged extra. EUR 0.00
any additional packaging material EUR 0.00
Processing fee EUR 0.00
Markup for small-volume purchases EUR 0.00
Packaging fee EUR 0.00
Insurance costs EUR 0.00
Telephone call-back, landline within Germany only EUR 0.00
Cash on delivery (possible only within Germany) EUR 4.30
Note our information on the delivery of externally damaged goods: See our FAQ!
Shipping Costs Table - Costs of parcel
Country / Zone Maximum package weight Shipping costs in EUR
Deutschland, Zone 0
Free shipping for orders exceeding 120.00 EUR
0 - 1 kg EUR 4.50
from 1 kg - 3 kg EUR 5.20
from 3 kg - 5 kg EUR 5.95
from 5 kg - 10 kg EUR 7.10
from 10 kg - 20 kg EUR 9.30
über 20 kg - 31,5 kg EUR 10.90
Cash on delivery by DHL. - Costs per parcel
This service is provided for deliveries within Germany. In the event of cash on delivery, DHL only accepts the payment of the total amount in cash, credit cards and checks will not be accepted. C.O.D. shipments in connection with the delivery type "freight forward" are not possible.
We charge a C.O.D. fee in the amount of 6.50 EURO, including VAT (stated by the invoice). The shipping company DHL is additionally charging a delivery fee in the amount of 2 EUR. This amount will NOT be shown by your invoice!
We reserve the right to refuse C.O.D. orders without stating a reason.
EU, zone 1

Belgium, Bulgaria, Denmark (excl. Faroe Islands, Greenland), Estonia, Finland (excl. Åland Islands), France (excl. Overseas Territories and Departments), Greece (excl. Mount Athos), Great Britain (excl. Channel Islands), Ireland, Italy (excl. Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Austria, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (excl. Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus/Republic of (excl. its northern part)

We no longer deliver in the Netherlands, since by law it is not allowed to offer 100% prepayment as method of payment.
We no longer deliver to Poland

up to 5 kg EUR 17.00
up to 10 kg EUR 22.00
up to 20 kg EUR 32.00
Non-EU Europe, zone 2
Aland Islands (Finland), Andorra, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Ceuta (E), Gibraltar (GB), Guernsey (GB), Island, Jersey (GB), Canary Islands (E), Kosovo (Serbian Territory), Croatia, Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Montenegro (Republic), Norway, San Marino, Switzerland, Serbia (Republic), Turkey, Ukraine, Vatican City, Belarus, Cyprus/Republic of (northern part) up to 5 kg EUR 30.00
up to 10 kg EUR 35.00
up to 20 kg EUR 45.00
World, zone 3
Bahrain,Israel, Canada, Qatar, Kuwait, Morocco, Saudi Arabia, U.S.A., United Arab Emirates up to 5 kg EUR 36.00
up to 10 kg EUR 48.00
up to 20 kg EUR 69.00
World, zone 4
Argentina, Australia, Brazil, India, Indonesia, Japan, New Zealand, Singapore, South Africa, Thailand. up to 5 kg EUR 43.00
up to 10 kg EUR 60.00
up to 20 kg EUR 93.00
Delivery of goods (including non-insured goods) is at our risk.
International shipments: Additionally incurred costs, such as for customs or extra taxes, need to be borne by the customer.
copyright by tcsb Silke Böhner e.K.