Service-/ Shipping Costs

tcsb: Service and Shipping Costs Table
tcsb - Service and Shipping Costs Table - Status: 20.10.2019
For Germany and EU zone 1: All prices including VAT
Service Costs / costs of payment Price
Repackaging of, for instance, disposable items from TENA, Hartmann, etc. from out of labeled cardboard boxes into neutral cardboard boxes, that is, neutral cardboard boxes will be charged extra. EUR 0.00
any additional packaging material EUR 0.00
Processing fee EUR 0.00
Markup for small-volume purchases EUR 0.00
Packaging fee EUR 0.00
Insurance costs EUR 0.00
Telephone call-back, landline within Germany only EUR 0.00
Cash on delivery (possible only within Germany) EUR 6.66
Note our information on the delivery of externally damaged goods: See our FAQ!
Shipping Costs Table - Costs of parcel
Country / Zone Maximum package weight Shipping costs in EUR
Deutschland, Zone 0, incl. DHL toll-surcharge
Free shipping for orders exceeding 120.00 EUR
0 - 1 kg EUR 4.85
from 1 kg - 3 kg EUR 5.50
from 3 kg - 5 kg EUR 6.65
from 5 kg - 10 kg EUR 8.15
from 10 kg - 20 kg EUR 12.15
über 20 kg - 31,5 kg EUR 14.15

Cash on delivery by DHL. - Costs per parcel
This service is provided for deliveries within Germany. In the event of cash on delivery, DHL only accepts the payment of the total amount in cash, credit cards and checks will not be accepted. C.O.D. shipments in connection with the delivery type "freight forward" are not possible.
We charge a C.O.D. fee in the amount of 6.66 EUR, including VAT (stated by the invoice).

COD deliveries are not possible in conjunction with the delivery method "unfree".
The COD charge is in addition to the package fee since 01.03.2018 uniform EUR 6.66 incl. german VAT. This amount will be shown on the invoice. The additional fee of EUR 2.00 charged by DHL has been abolished without replacement.
We reserve the right to C.O.D. Refuse orders without giving reasons.

EU, zone 1

Austria, Belgium, Bulgaria, Denmark (excl. Faroe Islands, Greenland), Estonia, Finland (excl. Åland Islands), France (excl. Overseas Territories and Departments), Greece (excl. Mount Athos), Great Britain (excl. Channel Islands), Ireland, Italy (excl. Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Polska, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (no islands!), Czech Republic, Cyprus/Republic of (excl. its northern part)

up to 5 kg EUR 17.00
up to 10 kg EUR 22.00
up to 20 kg EUR 32.00
Non-EU Europe, zone 2
Aland Islands (Finland), Andorra, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Gibraltar (GB), Guernsey (GB), Island, Jersey (GB), Kosovo (Serbian Territory), Croatia, Liechtenstein, Livigno (IT), Macedonia, Montenegro (Republic), Norway, San Marino, Switzerland, Serbia (Republic), Ukraine, Vatican City, Belarus, Cyprus/Republic of (northern part) up to 5 kg EUR 30.00
up to 10 kg EUR 35.00
up to 20 kg EUR 45.00
World, zone 3
Bahrain,Israel, Canada, Qatar, Kuwait, Morocco, Saudi Arabia, U.S.A., United Arab Emirates up to 5 kg EUR 36.00
up to 10 kg EUR 48.00
up to 20 kg EUR 69.00
World, zone 4
Argentina, Australia, Brazil, India, Indonesia, Japan, New Zealand, Singapore, South Africa, Thailand. up to 5 kg EUR 43.00
up to 10 kg EUR 60.00
up to 20 kg EUR 93.00
Delivery of goods (including non-insured goods) is at our risk.
International shipments: Additionally incurred costs, such as for customs or extra taxes, need to be borne by the customer.
copyright by tcsb Silke Böhner e.K.