Imprint

tcsb - Impressum
   
Company

tcsb® Silke Böhner e.K.
Hirtenackerstrasse 15, 95463 Bindlach/Germany


Telephone: +49 (0)9208-587888 or 0175-9071070 / Fax: + 49 (0)9208-587889

Authorized to represent: Silke Böhner and Gerhard Strecker, address – see tcsb

Mr. Gerhard Strecker’s qualification for selling incontinence products: Specialist consultant for incontinence in terms of the Medical Products Law and consultant for medical products according to §31 para 1 and 3.

Commercial register: Local Court Bayreuth, HRA 3156
VAT Id-no according to § 27a Value Added Tax Act: DE813256399

E-Mail: info@tcsb.de
Responsible for contact: Silke Böhner and Gerhard Strecker (address see above)

Additional information for France:
Provider: Telekom Deutschland GmbH, Landgrabenweg 151, 53227 Bonn/Germany, Phone: 004-9800-3301000

   
Bank Connection NEW !! Since 01. July 2019:
Bank Institute:
VR Bank Bayreuth-Hof eG
IBAN DE43 7806 0896 0006 2445 64
SWIFT (BIC): GENODEF1HO1
Please always mention the order number with your payments.
Contact
Client hotline
Client support
Complaints
Online-
Dispute Resolution
In case of questions, information, complaints, claims etc. you can reach us by phone every day from 9.30 am to 11.30 am and from 2.30 pm to 4.30 pm. (Costs per call according to the price-list of the respective provider; we are also willing to call you back free of charge (only within Germany on the landline)). Moreover our contact form is at your disposal. You may also contact us by fax or email.

Appeal Procedure:
The European Commission provides an online dispute resolution platform (OS), which can be found at http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform for the settlement of their disputes. We are basically ready to participate in an out-of-court arbitration procedure.

External Links When clicking on external links, you will be leaving our website. For data content of any external link, the operating company of such pages is solely and exclusively liable.
General All information provided on this website is nonbinding, we are not liable for the currency, completeness and accuracy.It may happen that reasons, which we are not responsible for (such as technical breakdowns of email servers or incorrect transmissions) prevent orders sent via email from reaching us.You will receive an acceptance of order via email or mail for every order sent via email. If you have paid in advance and not been delivered the ordered goods, we ask you for contacting us by phone or fax. We will take immediate action and return your call.
   
Note   Please note that our general terms and conditions, right of revocation and other contractual documents as well as content written in ENGLISH language is for information purposes only. In cases of disputes, only the GERMAN language version shall apply.

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