Service- and Shipping Costs

tcsb - service and shipping costs, as of January 1st, 2022

For DE and EU, end customers ......................... All prices include VAT.
Service costs = EUR 0.00
These services are free of charge for our customers and included in the price. In detail:
- Repackaging of labeled cardboard boxes in neutral cardboard boxes, e.g. for single-use items from BetterDry, TENA, Hartmann, etc.
- any additional packaging material that may be required
- no processing fee
- no surcharge for small quantities
- no logistics flat rate
- possibly additional insurance costs
- tel. Callback, only Germany, only landline

Cash on delivery fee = EUR 6.66 including VAT.
New customers: This payment method is only available for new customers from the 3rd order.
(only possible within Germany)

For information on delivery of externally damaged packaging, see tcsb A-Z (FAQ)

Shipping costs, divided according to the DHL zones with the associated countries

GERMANY, prices include VAT.
up to 1 kg = EUR 5.25
up to 3 kg = EUR 6.00
up to 5 kg = EUR 7.00
up to 10 kg = EUR 9.35
up to 16.5 kg (maximum weight / package / order) = EUR 14.15

ZONE 1 - EU DHL Premium = EUR 19.65 including VAT.
Associated countries:
Belgium, Denmark (except Faroe Islands, Greenland,
France (except overseas territories and departments), Luxembourg, Monaco
Netherlands (not outside of Europe), Austria, Poland, Czech Republic

ZONE 2 - EU DHL Premium = EUR 19.10 incl.VAT.
Associated countries:
Andorra, Italy (except Livigno and Campione d'Italia), Sweden, San Marino, Slovakia, Slovenia
Spain (except Canary Islands, Ceuta and Melilla), Hungary

ZONE 3 - EU DHL = EUR 18.44 excluding VAT.
Associated countries:
Bulgaria, Estonia, Finland (except Aland Islands), Greece (except Mount Athos), Ireland, Croatia,
Latvia, Lithuania, Malta, Portugal, Romania, Cyprus (except northern part)

ZONE 4 - DHL = EUR 20.00 excluding VAT.
Associated countries:
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Syria, Tunisia, Turkey

ZONE 5 - DHL = EUR 30.00 excluding VAT.
United States
extra Corona-charge, actual EUR 3.00 / kg! (01.01.2022).
For orders, we have to ask DHL for the exact shipping costs on a daily basis.

Canada
currently only by sea freight !, significant delivery delays.Surcharges for shipping costs can change daily.DHL does not provide any further details.For orders, we have to ask DHL for the exact shipping costs on a daily basis.

ZONE 6 - DHL = EUR 40.50 excluding VAT.
Associated countries:
Australia, extremely long delivery time!
currently only by sea freight !, significant delivery delays.Surcharges for shipping costs can change daily.DHL does not provide any further details.For orders, we have to ask DHL for the exact shipping costs on a daily basis.

ZONES 7 and 8 = countries not listed on request

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ZONE 1 - EUROPE DHL NON EU = EUR 17.65 excl. VAT.
Associated countries:
Switzerland, Liechtenstein

ZONE 3 - EUROPE DHL NON EU = EUR 18.44 excluding VAT.
Associated countries:
Albania, Bosnia-Herzegovina, Faroe Islands (Denmark), United Kingdom (excluding Channel Islands)
Gibraltar (Great Britain), Greenland (Denmark), Iceland
Channel Islands (Great Britain), Canary Islands (Spain)
Kosovo, Livigno (Italy), Macedonia, Montenegro, Norway, Serbia, Ukraine

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